Damages and Issues

If you have received a wrong or faulty item, please provide an unboxing video of the product from start to end within 24 hours of receiving your delivery and submit your enquiry on 8306444044.  If you fail to notify us within 24 hours of receiving your order, we cannot guarantee a full refund for your order.

Exchange/Return

We are sorry, but we do not provide a service for exchange or return.

Refunds

We will notify you once we’ve received and inspected your return and inform you if the refund is approved or not. If approved, you’ll be automatically refunded to your original payment method. Please remember that it may take some time for your bank or credit card company to process and post the refund. Refunds are applicable only for damaged parcels received.